Terms of service

Terms of Service

These Terms of Service govern your use of the Reaper Trade website and the purchase of products from Reaper Trade / Reaper Inc Ltd (“we”, “our”, or “us”).

By accessing our website or placing an order, you agree to be bound by these Terms.

Company Information

Reaper Trade / Reaper Inc Ltd
Website: reapertrade.co.uk
Email: info@reaperinc.co.uk

Use of Website

By using this website, you confirm that:

  • you are at least 18 years old

  • you are legally capable of entering into binding agreements

  • any information provided is accurate and complete

You agree not to misuse the website or use it for unlawful purposes.

Products & Availability

We aim to ensure all product descriptions, specifications, pricing, and availability are accurate.

However:

  • product images may vary slightly from actual products

  • specifications may change without notice

  • stock levels may occasionally be inaccurate

  • we reserve the right to discontinue products at any time

All products are subject to availability.

Pricing

All prices displayed are in GBP (£) unless otherwise stated.

Prices may:

  • include or exclude VAT depending on customer/account type

  • change without notice

  • be subject to trade pricing agreements

We reserve the right to correct pricing errors or cancel orders affected by obvious pricing mistakes.

Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • refuse or cancel orders

  • limit quantities

  • request additional verification

  • refuse supply where misuse or suspicious activity is suspected

Once an order has been dispatched, ownership transfers upon delivery unless otherwise agreed.

Payment Terms

Payment must be received before dispatch unless a trade credit agreement or invoice account has been approved.

Accepted payment methods may include:

  • card payments

  • PayPal

  • bank transfer

  • approved trade accounts

Late payment on approved credit accounts may result in:

  • account suspension

  • delayed dispatches

  • recovery action where necessary

Delivery

Delivery times are estimates only and not guaranteed.

We are not liable for delays caused by:

  • courier issues

  • customs

  • weather

  • transport disruptions

  • supplier shortages

  • force majeure events

Risk transfers to the customer upon delivery.

Customers must inspect deliveries promptly.

Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Certain industrial, chemical, aerosol, or special-order items may not be eligible for return.

Product Usage & Responsibility

Customers are responsible for ensuring products are:

  • suitable for intended applications

  • used correctly

  • installed safely

  • handled according to safety guidance

Technical advice provided by Reaper Trade is offered in good faith but does not replace professional assessment or customer responsibility.

Safety Data Sheets (SDS/TDS) should be reviewed where applicable.

Limitation of Liability

To the fullest extent permitted by law, Reaper Trade / Reaper Inc Ltd shall not be liable for:

  • indirect losses

  • consequential losses

  • loss of profits

  • business interruption

  • misuse of products

  • improper installation or application

Our total liability relating to any order shall not exceed the purchase value of the affected products.

Nothing in these Terms excludes liability that cannot legally be excluded under UK law.

Intellectual Property

All website content including:

  • branding

  • logos

  • images

  • product descriptions

  • graphics

  • documents

remain the property of Reaper Trade / Reaper Inc Ltd unless otherwise stated.

Content may not be copied or reproduced without permission.

Trade Accounts

Trade customers may be subject to additional agreed terms including:

  • pricing structures

  • payment terms

  • account limits

  • commercial supply agreements

We reserve the right to withdraw trade account privileges at any time.

Privacy

Personal information is handled in accordance with our Privacy Policy.

Website Availability

We aim to maintain website uptime and functionality but cannot guarantee uninterrupted access.

We reserve the right to:

  • modify the website

  • suspend services

  • update content

  • perform maintenance

without notice.

Governing Law

These Terms are governed by the laws of Northern Ireland and the United Kingdom.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the courts of Northern Ireland.

Changes to Terms

We reserve the right to update or modify these Terms at any time.

The latest version will always be published on our website.

Contact Information

Reaper Trade / Reaper Inc Ltd
Email: info@reaperinc.co.uk
Website: reapertrade.co.uk